Local Development Tracker Toolkit

9. Using the Contact Us table

The Contact Us table is connected to the site’s contact page form, so people can contact you about the project. Each record represents a message sent via the contact form. You will mostly use this table to review messages and track their status.

The table also includes a customizable form view you can use to solicit feedback – more on that in the Views section.

Fields

Here is a list of all the fields that are used in the Contact Us table. Below, in sequence through the fields as they are displayed in the Airtable grid view, find details on formatting and how each field is used as part of your data structure, creating the live site and managing data entry workflows.

Name

Linked to the name field on the site contact form.

Email

Linked to the email address field on the site contact form.

Message

Linked to the message field on the site contact form.

Category or issue

A multi-select field you can use internally to categorize messages.

Assigned to

A collaborators field you can use internally to assign messages for follow up.

Replied

A checkbox you can use to track status of messages.

Notes

This is a long-text field you can use for internal notes.

Created

This is an automated field with the date and time the record was created.

Views

Automations

You may find it helpful to set up an automation to get notifications whenever a new record is created, in other words, whenever someone contacts you via the contact page or the feedback form.

The next section will walk you through using the Tips table.

Using the Projects table
Using the Tips table

Table of contents

  1. About this guide
  2. How to use this guide
  3. What you will need
  4. Initial questions to ask
  5. Starting with the data
  6. Organizing your data: Airtable basics
  7. Setting up your Airtable base
  8. Using the Projects table
  9. Using the Contact Us table
  10. Using the Tips table
  11. Setting up the site
  12. Customizing the site
  13. Publishing the site
  14. Managing your development tracker
  15. Harnessing public engagement and support
  16. Launching your tracker for the public
  17. Getting in touch with us